FREQUENTLY ASKED QUESTIONS
Does PlexiCam really work with any display and any webcam?
Doesn't the acrylic distort the image on my screen behind the Plexicam?
No. The acrylic we use is ultra-clear and designed to minimize any optical distortion. Our new PlexiCam design includes a patent-pending, precisely angled upper bend that brings the body of the Plexicam as close to the screen as possible, avoiding the optical refraction that would occur if the acrylic was further from the screen.
Doesn't the webcam, which isn't clear, obscure part of my screen?
But if I'm looking at the person on the screen then I'm still not looking directly at the camera, right?
Can I use PlexiCam as a Text Prompter/Teleprompter?
Can I add a ring light to my PlexiCam?
Yes, absolutely! If you purchase the PlexiCam Pro+ you will get two shelves. You can position one for your webcam and the second shelf can be flipped upside-down and used at the top of the PlexiCam to support a ring or LED light. Your light will need a standard camera mount for a UNC 20 .25" mounting screw which comes with your Plexicam.
Some of the PlexiCam pictures show a rounded top but others have an angled top. Which do I get?
We've been constantly refining and modifying PlexiCam so that it fits as many monitors as possible. The curved top is an older design that we no longer carry.
Your site says that quantities are limited while you are in early-stage production. When will I get my PlexiCam?
We are manufacturing PlexiCam locally in limited quatities to met current demand as we ramp-up for full scale production. If there will be a delay in shipping your PlexiCam we will email you with an anticipated ship date. You can always request a full refund up to the ship date.
What is your return policy?
If you are dissatisfied with your PlexiCam™ just return it within 14 days of purchase and we will issue a full refund. While you will have to pay for shipping we want you to be fully satisfied.
What if I need a special or a custom built PlexiCam?
We often do special or custom builds for our customers. Check out the gallery page to see a few. Since we have multiple factories, including our own R&D lab, we can typically turn around a cutoms build in less than a day. We can also brand your PlexiCam with yoru logo. Check out the branded sample on the Gallery page.
Can you brand PlexiCams with my company or groups's logo?
We can absolutely brand your PlexiCam with your logo. Check out the branded sample on the Gallery page. Depending on quantities, we can typically turn these around within 7-14 days.
Webcams we Recommend
While we do not sell webcams for PlexiCam we can recommend the following models which we use extensively for our own use. (The links below are affiliate links to Amazon and PleixCam is compensated if you purchase through these links. Of course, feel free to buy these webcams through any other source.)